Our Returns Policy - Selected items can be returned or exchanged within 7 days from the date you received your order.
- All returned merchandise must be in NEW/ORIGINAL and resalable condition with all tags and original packaging attached. We will not accept any items that are not in this condition.
- FINAL SALE ITEMS ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE.
- Return shipping fees are the responsibility of the customer. We will not provide return labels or refund shipping fees.
- Return packages are the customer's responsibility until they are received by us.
- It is recommended that you take necessary precautions by using registered and traceable services when returning your package.
- If you have requested for an exchange, the shipping fee for the new order will be waived.
- If the item you received is INCORRECT, MISSING, or DEFECTIVE, please contact us within 7 days from the date you received your order. Please include your order number, photographs of the item(s), and all related references upon receiving your package.
- Upon dispute, AlphaStyle reserves the right to make the final decision on all returns cases.